Area Manager, Service Excellent

Anisa Dewi:
Otoklix hiring

Responsibilities :
  • Day to day deep monitoring daily operational also maintain facility
  • Business analyst support
  • Mitigate potensial problem (technical, non technical and customer issue)
  • Supervising otoexpress personal team (Technician, SPV and related team members)
  • Activitely coordinates to related parties when operational problem is found
  • Create monthly report
Qualification :
  • Max. 35 yo
  • prefer from startup industry
  • Min. 5 years experience in automotive

let me know, if you're qualified :

Otoklix Hiring

Service Excellent
Responsibilities :
  • Monitoring service excellence (manner & grooming) implementation in all outlets
  • Deep analysis NPS and CSI score result & create countermeasure plan
  • Liaise with Otoxpress academy in terms of service excellent development
  • As window person from Ops to solve the customer complaint
  • Create monthly report
  • Actively create attractive promotional campaign plan
  • Create new business opportunity plan
  • Market study to boost up unit entry or sales revenue through local campaign activity in each outlet area
  • Active participated for Otoxpress’s business development in collaborate with related parties
Qualification :
  • Female, Max 35 years old
  • Min 5 years experience in automotive
  • Prefer from start-up industry

let me know, if you're qualified :


@TG, 07042022
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