Collection Specialist

thumbnail-cadangan Collection Specialist (Jakarta)

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each open invoice
  • Find and contact customers / business team to ask about overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
  • Support India team on any credit issues, Resolve billing and customer credit issues
  • Support Regional credit in required documentation and coordinate with Banks

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection techniques
  • Familiarity with laws related to debt collection
  • Experience in SAP or an ERP environment
  • Proficient in Excel
  • Patience and ability to manage stress
  • Excellent communication skills (English and local)
  • Skilled in negotiation
  • Problem-solving skills
  • Strong customer service skills
  • Team player

Send cv to

@TG, 29062020
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