Customer Service

thumbnail-cadangan We are hiring !
Urgently
CUSTOMER SERVICE
Work Location : Jakarta Selatan

Job Desc :
  • handle and resolve customer complaint
  • provide the best solution to client/potential client issues via phone, email, and chat
  • educate client about our app and product.
  • maintain company image by providing the best service.
  • process orders, forms, applications, and requests
  • record details of inquiries, comments and complaints
  • communicate and coordinate with internal departments
  • follow up on customer interactions
  • provide feedback on the efficiency of the customer service process

Job Requirement
  • high school / diploma graduated, general education degree or equivalent
  • min experience 1 year
  • knowledge of customer service principles and practices
  • knowledge of relevant computer & social media platforms
  • patient in dealing with all types of customers

you can send your CV to sylvia.charla@asaren.ai with subject Customer Service before 9 July 2021

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@TG, 05072021
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