Device Service Specialist

thumbnail-cadangan Elabram Systems

Urgently Needed Device Service Specialist
Location : Jakarta

Candidate Requirements :
  • Male or Female Max. 35 Years Old
  • Min. Bachelor Degree (S1) in Industrial Engineering, Administration, or Electrical Engineer
  • Must Having Experience min. 2 years as Maintenance / Repair / Service Specialist in Smartphone / IoT / PC / Laptop company
  • Good communication and Consumer Satisfaction Oriented
  • Attention to detail, analytical and problem solving person
  • Must Good Communication (speaking, writing and reading) Skill (English) (+ Mandarin is advantage)
  • Able to doing Business Trip All Around Store
Job Description :
  • Own the ability to build and keep good relationship with service center and customer carrier
  • Responsible for knowledge and technical training, for all staff in service center also service related;
  • Responsible for service store management to improve customer experience and match target as requested
  • Responsible for handling customer complaint, cooperating internal resources for solving
  • Responsible for voice of consumer analysis, collecting the valuable information and cooperating internal team for improvement;
  • Shop business trip is necessary
Compensation and Benefit :
  • Gross Salary 12 - 15 mio
  • BPJS TK & K

Please send your updated Resume to with subject : (Name - Device Service Specialist)

Thank you 🙏


@TG, 15122021
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