IT Support

[Urgently Needed]
IT Support

Responsibility :

• Provide day-to-day IT support for internal users (laptop, camera, devices, and software issues).
• Troubleshoot hardware and software problems, including slow performance, system errors, and connectivity issues.
• Handle installation, configuration, and maintenance of laptops, software, and office devices.
• Support setup and maintenance of office equipment such as cameras, meeting tools, and other IT-related devices.
• Ensure all IT equipment is functioning properly and perform regular checks/updates when needed.
• Assist in managing IT assets and maintain proper documentation.
• Respond to user issues in a timely and effective manner.

Qualifications :

• Minimum Diploma or Bachelor’s Degree in Information Technology or related field.
• Basic understanding of computer hardware, software, and network • troubleshooting.
• Experience in IT Support / Helpdesk / End-User Support is a plus.
• Familiar with common operating systems (Windows/Mac) and basic software installation.
• Able to handle technical issues such as slow devices, system errors, and hardware troubleshooting.
• Detail-oriented, responsive, and able to provide quick solutions to user issues.
• Good communication skills and service-oriented mindset.
• Willing to work in a fast-paced environment and support daily operational needs.

Placement, Grogol West Jakarta

Email : Ricko@geekplanner.com
Whatasapp : 0856-1803-686

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@tg, 06052026