Sales Support Specialist

PT dormakaba Access Indonesia
Position: Sales Support Specialist
Placement: Jakarta

About dormakaba
dormakaba is the top 3 companies worldwide for access and security solutions, we make life easier, smarter and safer. This is how we create trust. Every day. At dormakaba you will find a motivating working atmosphere in which many doors are open to you. More than 15,000 people from 50 countries work together in a spirit of trust – as a global team.

Role and responsibilities
  • Provide sales support to the sales team
  • Preparing quotation, sales order, Delivery Note and invoice in SAP.
  • Provide customer service by staying on top of pending orders and customer requests
  • Monitoring delivery schedule for customer order
  • Help troubleshoot problems with customer orders, customer accounts and other related issues
  • Provide the sales team with data reports
  • Preparing annual contracts for customer, vendor.
  • Manage GA office matters
  • Bachelor's degree in Engeineering, science or any related field is preferred
  • Having work experience 1-2 years, but fresh graduate also welcome to apply
  • Having knowledge or experience in logistic is plus
  • Having experience in SAP system is plus
  • Proficient in computer software systems including MS Office and MS Excel
  • Excellent motivational skills and works will with a team but also able to work alone
  • Strong communication and interpersonal skills and dedication to customer satisfaction
  • Excellent time management and organizational skills and the ability to multitask and prioritize
  • Knowledge of sales practices and the most efficient customer service techniques
  • Ability to interpret sales metrics and perform data entry
  • Ability to pay strong attention to detail

If your are matched with the requirements above, and interested to fill the position, kindly send your CV to


@TG, 28022022
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