Sales Support Specialist

PT dormakaba Access Indonesia

Position: Sales Support Specialist

Placement: Jakarta

About dormakaba

dormakaba is the top 3 companies worldwide for access and security solutions, we make life easier, smarter and safer. This is how we create trust. Every day. At dormakaba you will find a motivating working atmosphere in which many doors are open to you. More than 15,000 people from 50 countries work together in a spirit of trust – as a global team.

Role and responsibilities

• Provide sales support to the sales team
• Preparing quotation, sales order, Delivery Note and invoice in SAP.
• Provide customer service by staying on top of pending orders and customer requests
• Monitoring delivery schedule for customer order
• Help troubleshoot problems with customer orders, customer accounts and other related issues
• Provide the sales team with data reports
• Preparing annual contracts for customer, vendor.
• Manage GA office matters

Qualifications

• Bachelor's degree in Engeineering, science or any related field is preferred
• Having work experience 1-2 years, but fresh graduate also welcome to apply
• Having knowledge or experience in logistic is plus
• Having experience in SAP system is plus
• Proficient in computer software systems including MS Office and MS Excel
• Excellent motivational skills and works will with a team but also able to work alone
• Strong communication and interpersonal skills and dedication to customer satisfaction
• Excellent time management and organizational skills and the ability to multitask and prioritize
• Knowledge of sales practices and the most efficient customer service techniques
• Ability to interpret sales metrics and perform data entry
• Ability to pay strong attention to detail

If your are matched with the requirements above, and interested to fill the position, kindly send your CV to riasa.syina@dormakaba.com

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@TG, 28022022